Collections Representative

Responsibilities: - Contact customers regarding open balance and collect payments - Utilize revenue cycle management software to track and manage accounts receivable - Provide excellent customer service while assisting patients with billing inquiries and concerns - Maintain accurate and up-to-date records of all collection activities - Collaborate with internal departments to resolve billing discrepancies and ensure timely payment - Follow established procedures and guidelines for collections and financial transactions Experience: - Previous experience in a collections or accounts receivable role preferred - Strong customer service skills, including phone etiquette and active listening - Proficiency in using accounting software (Quickbooks) to record and track financial transactions - Basic math skills, including the ability to calculate debits, credits, and balances - Knowledge of financial concepts related to billing, collections, and accounts receivable Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Part-time Pay: $19.
00 - $23.
00 per hour Expected hours: 30 per week Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person